Responsible Gambling at Spinago

Spinago is committed to providing a safe and enjoyable gaming environment for all players. We believe that gambling should remain a form of entertainment, not a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.

Our Commitment

We take responsible gambling seriously and encourage all players to gamble within their means. Our platform is designed to support healthy gaming habits through various self-regulation tools and protective measures.

Tools to Help You Stay in Control

Spinago offers several features that allow you to manage your gaming activity:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — control the maximum amount you can lose within a specific period
• Wager limits — restrict the total amount you can bet
• Session time limits — set reminders or automatic logouts after a certain period of play
• Cooling-off periods — take a short break from gambling for a defined timeframe
• Self-exclusion — temporarily or permanently block access to your account

You can activate any of these tools through your account settings or by contacting our support team.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by continuing to play after losing
• Borrowing money or selling belongings to fund gambling
• Neglecting work, relationships, or personal responsibilities
• Feeling anxious, irritable, or restless when not gambling
• Lying to others about your gambling habits

If you recognise any of these behaviours in yourself, we encourage you to use our responsible gambling tools or seek professional help.

Self-Assessment

Ask yourself the following questions to evaluate your gambling habits:

If you answered yes to one or more of these questions, it may be time to reconsider your approach to gambling.

Protection of Minors

Spinago strictly prohibits underage gambling. Players must meet the minimum legal age requirement to create an account and participate in any gaming activities. We may request identity verification documents to confirm a player's age at any time.

Support Resources

If you or someone you know is struggling with problem gambling, professional support is available. Consider reaching out to recognised organisations such as:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

These organisations offer free, confidential advice and support services.

Contact Us

If you need assistance with any responsible gambling tools or have concerns about your gaming behaviour, our customer support team is available to help. Do not hesitate to reach out at any time. Your wellbeing is our priority.